Frequently Asked Questions

How old do you have to be to go Ziplining?

You can go ziplining at any age, but if you’re under 18, we require written permission from your parent or guardian. This can be done in two ways: by providing a written note along with a copy of the ID or passport of the signing guardian, or by having your parents sign the waiver on-site.

Is there a minimum and/or maximum weight limit?

Yes, the minimum weight is 30-35kg, and the maximum weight is 120kg. With high winds, the minimum weight is adjusted to 35kg, and the maximum to 110kg.

What time should I be present?

The zip group goes up every hour on the hour.
Make sure you are there at least 10 minutes before the hour to register. The last group leaves an hour before closing time and continues for 20 minutes. So, be on time to make sure you don’t miss the last ride!

Can you Zipline in all weather conditions?

Whether we can zip on a given day depends on the weather. Generally, strong winds and thunderstorms are the main factors that can disrupt our operations. If you are uncertain about the weather, please always give us a call before heading to Scheveningen!!

What if I can’t make it for Ziplining?

It’s always unfortunate if you can’t participate in the experience you booked. However, you can reschedule your ticket for up to a year. Simply arrange this using the link provided in the email along with your ticket.

If that’s not possible or if you prefer, you can also consider letting someone else take your place. While the jump is booked under a name, it’s not strictly tied to individuals. This means you can transfer the jump to someone else by giving or selling it to them. Unfortunately, we do not offer refunds.

Tickets and Giftcards

Tickets can be purchased and paid for on-site, either with cash or card. To make a reservation, please email us at info@zipholland.nl.

Alternatively, you can also order tickets through our website under the “Tickets” section. Choose the day, time, and item, fill in your details, and pay online. Reservations can still be rescheduled if needed.

To make a reservation with a gift voucher, follow the steps provided on the purchased gift ticket.

What happens if you’re closed on the day of my reservation?

If we have to close on the day of your reservation due to bad weather, we’ll notify you before 12:00 PM via a post on our website, Instagram, and Facebook page.

But don’t worry! You have the option to reschedule your ticket for up to a year. You can easily do this using the link provided in the email along with your ticket.

Are there any clothing requirements?

Casual clothing is recommended. Items like skirts, dresses, and scarves are not practical. If you have long hair, please bring a hair tie to put your hair up in a ponytail or bun.

Can two people zip together?

Yes, we have two ziplines, so this is possible!

Can I purchase photos at the Zip?

Yes, you can! For €20.-, you’ll receive approximately 20-30 photos on a 16GB SD card. If you zip together simultaneously, the photos can be stored on one card, and you’ll only need to pay for one person.

Am I allowed to film with my GoPro or mobile phone?

You’re allowed to use GoPros and similar devices, but you must ensure they are securely attached. If you want to film with a mobile phone, you can purchase a special phone case from the Zip to enable this.
Holding your phone in your hand or holding other items is absolutely forbidden.

*We have been officially approved by the European Rope Course Association and all our instructors have completed training.